Effective Date: May 01, 2025
Company: S & Q Home
Registered Location: Salalah, Sultanate of Oman
Business Activities: Sale of furniture, home accessories, and kitchen accessories
Contact: Info@almashani.com

  1. Introduction

Welcome to S & Q Home’s e-commerce website. These Terms and Conditions govern your use of our website and your purchase of products from us. By accessing or using our site, you agree to comply with and be bound by these Terms. Please read them carefully.

  1. Use of Website

You agree to:

  • Use this website only for lawful purposes;
  • Not interfere with or disrupt the operation of this website;
  • Not attempt to gain unauthorized access to any part of the website or its systems.
  1. Account Registration

To place orders, you may be required to register for an account:

  • You must provide accurate and complete information.
  • You are responsible for maintaining the confidentiality of your login details.
  • We reserve the right to suspend or terminate accounts for misuse.
  1. Product Descriptions and Availability
  • All product descriptions, prices, and images are accurate to the best of our knowledge.
  • We reserve the right to modify product details without prior notice.
  • Product availability is subject to stock and may change at any time.
  1. Pricing and Payment
  • All prices are in Omani Rial (OMR) and include applicable taxes unless otherwise stated.
  • We accept major credit/debit cards and approved online payment gateways.
  • Payment must be completed before order processing.

 

  1. Order Confirmation and Cancellation
  • You will receive a confirmation email once your order is placed.
  • We reserve the right to cancel any order for reasons including product unavailability, pricing errors, or suspected fraud.
  • Customers may cancel orders before shipment by contacting customer service.

 

  1. Shipping and Delivery
  • Delivery is available within Oman.
  • Shipping charges and estimated delivery times will be provided at checkout.
  • We are not liable for delays caused by third parties or circumstances beyond our control.

 

  1. Returns and Refunds

In compliance with the Oman Consumer Protection Law:

  • You may return defective or incorrect items within 15 days of delivery.
  • Returned products must be unused, in original packaging, and include proof of purchase.
  • Refunds will be processed using the original payment method.
  • Non-defective custom or made-to-order items are non-returnable.

 

  1. Warranty
  • Some products may include manufacturer warranties.
  • Misuse, improper installation, or modification voids warranties.
  • For warranty claims, please contact our support team with your purchase details.

 

  1. Intellectual Property

All website content including text, images, logos, and design are the intellectual property of S & Q Home or its licensors. You may not copy, distribute, or use content without our written consent.

 

  1. Limitation of Liability
  • We are not liable for any indirect, incidental, or consequential damages resulting from website use or product purchase.
  • We do not guarantee that the website will operate uninterrupted or error-free.

 

  1. Privacy

Your personal data is handled in accordance with our [Privacy Policy] and applicable Omani data protection laws. We will never share your information without your consent except where required by law.

 

  1. Governing Law and Disputes

These Terms are governed by the laws of the Sultanate of Oman. Any disputes arising from your use of the website or purchase of products shall be subject to the exclusive jurisdiction of Omani courts.

 

  1. Changes to Terms and Conditions

We may update these Terms and Conditions at any time. Changes will be posted on this page and take effect immediately upon publication.

 

  1. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:
📧 Email: Info@almashani.com
📞 Phone: +968 98882110